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Joviar Quality Policy

We Assure Quality

The Management of CREACIONES JOVIAR, S.L. declares the following Corporate Quality Policy:

-To always take the demands of our customers as a reference point in order to take with them the necessary steps to satisfy their demands and expectations, with a clear commitment to CONTINUOUS IMPROVEMENT IN QUALITY as the fundamental basis for achieving their loyalty, promoting the use of a process approach and risk-based thinking.

-To make all the NECESSARY INVESTMENTS to ensure that the company has all the production processes that are needed to meet the technical requirements of our customers.

-To improve our COMMUNICATION WITH THE CUSTOMER, always keeping him or her informed of all the advances that take place within the company and that in one way or another affect the quality of the products and services that we provide.

-To be always expectant and to constantly COMPARE ourselves with our competitors in order to evaluate our processes at all times and to optimise them in order to achieve differentiating elements that increase our PRESTIGE and make us more competitive and valued.

-To observe and improve our QUALITY MANAGEMENT, continuously analysing non-conformities and customer complaints and suggestions in order to implement the necessary preventive actions and thereby achieve maximum quality within the company.

-Ongoing TRAINING OF PERSONNEL so that they can carry out their work with the greatest degree of efficiency, channelling all their efforts towards improving efficiency.

-The encouragement of CREATIVITY, INITIATIVE and a SENSE OF RESPONSIBILITY among our employees and the maintenance of an open communication that maximizes their contribution.

-TO MAKE EVERY EFFORT to identify our customers’ needs, ALWAYS aiming for FULL CUSTOMER SATISFACTION as the fundamental basis for our positioning in the market.

-AN UNWAVERING COMMITMENT on the part of the Company’s Management to COMPLY WITH ALL LEGAL REQUIREMENTS RELATING TO ENVIRONMENTAL PROTECTION as well as with all REGULATIONS GOVERNING THE PREVENTION OF OCCUPATIONAL RISKS.

-PROGRESSIVE AND CONSTANT MODERNISATION in terms of the application of new sales techniques incorporating the technological advances offered by the INTERNET for the dissemination of our products and services and in BENEFIT OF THE CONTINUOUS FLOW OF INFORMATION BETWEEN THE CLIENT AND THE COMPANY.

The Management of CREACIONES JOVIAR, S.L. declares the following Corporate Quality Policy:

-To always take the demands of our customers as a reference point in order to take with them the necessary steps to satisfy their demands and expectations, with a clear commitment to CONTINUOUS IMPROVEMENT IN QUALITY as the fundamental basis for achieving their loyalty, promoting the use of a process approach and risk-based thinking.

-To make all the NECESSARY INVESTMENTS to ensure that the company has all the production processes that are needed to meet the technical requirements of our customers.

-To improve our COMMUNICATION WITH THE CUSTOMER, always keeping him or her informed of all the advances that take place within the company and that in one way or another affect the quality of the products and services that we provide.

-To be always expectant and to constantly COMPARE ourselves with our competitors in order to evaluate our processes at all times and to optimise them in order to achieve differentiating elements that increase our PRESTIGE and make us more competitive and valued.

-To observe and improve our QUALITY MANAGEMENT, continuously analysing non-conformities and customer complaints and suggestions in order to implement the necessary preventive actions and thereby achieve maximum quality within the company.

-Ongoing TRAINING OF PERSONNEL so that they can carry out their work with the greatest degree of efficiency, channelling all their efforts towards improving efficiency.

-The encouragement of CREATIVITY, INITIATIVE and a SENSE OF RESPONSIBILITY among our employees and the maintenance of an open communication that maximizes their contribution.

-TO MAKE EVERY EFFORT to identify our customers’ needs, ALWAYS aiming for FULL CUSTOMER SATISFACTION as the fundamental basis for our positioning in the market.

-AN UNWAVERING COMMITMENT on the part of the Company’s Management to COMPLY WITH ALL LEGAL REQUIREMENTS RELATING TO ENVIRONMENTAL PROTECTION as well as with all REGULATIONS GOVERNING THE PREVENTION OF OCCUPATIONAL RISKS.

-PROGRESSIVE AND CONSTANT MODERNISATION in terms of the application of new sales techniques incorporating the technological advances offered by the INTERNET for the dissemination of our products and services and in BENEFIT OF THE CONTINUOUS FLOW OF INFORMATION BETWEEN THE CLIENT AND THE COMPANY.